Shipping policy
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed the next working day.
You'll receive a confirmation email once your order is placed, and a separate dispatch notification with tracking details once it's shipped.
UK Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | £3.99 |
| Express Delivery | 1–2 business days | £7.99 |
| Free Standard Delivery | 3–5 business days | Free on orders over £50 |
All UK orders are shipped via Royal Mail or DPD depending on size and weight.
International Shipping
We currently ship to the EU, US, Canada, and Australia.
| Region | Estimated Delivery | Cost |
|---|---|---|
| European Union | 5–10 business days | £9.99 |
| United States & Canada | 7–14 business days | £14.99 |
| Australia & New Zealand | 10–18 business days | £17.99 |
| Rest of World | 10–21 business days | £19.99 |
International delivery times may vary due to customs clearance. We are not responsible for delays caused by customs processes in your country.
Customs & Import Duties
For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.
Order Tracking
Once your order is dispatched, you'll receive a tracking number via email. You can use this to monitor your delivery in real time through the carrier's website.
If you haven't received tracking details within 3 business days of your order, please contact us.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please allow an additional 3–5 business days before getting in touch — delays can occasionally happen during peak periods.
For orders that appear lost, contact us at info@
Order Processing
All orders are processed within 1–2 business days. Orders placed on weekends or UK public holidays will be processed the next working day.
You'll receive a confirmation email once your order is placed, and a separate dispatch notification with tracking details once it's shipped.
UK Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Delivery | 3–5 business days | £3.99 |
| Express Delivery | 1–2 business days | £7.99 |
| Free Standard Delivery | 3–5 business days | Free on orders over £50 |
All UK orders are shipped via Royal Mail or DPD depending on size and weight.
International Shipping
We currently ship to the EU, US, Canada, and Australia.
| Region | Estimated Delivery | Cost |
|---|---|---|
| European Union | 5–10 business days | £9.99 |
| United States & Canada | 7–14 business days | £14.99 |
| Australia & New Zealand | 10–18 business days | £17.99 |
| Rest of World | 10–21 business days | £19.99 |
International delivery times may vary due to customs clearance. We are not responsible for delays caused by customs processes in your country.
Customs & Import Duties
For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the customer. We recommend checking with your local customs office before placing an order.
Order Tracking
Once your order is dispatched, you'll receive a tracking number via email. You can use this to monitor your delivery in real time through the carrier's website.
If you haven't received tracking details within 3 business days of your order, please contact us.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please allow an additional 3–5 business days before getting in touch — delays can occasionally happen during peak periods.
For orders that appear lost, contact us at info@rebootmarket.co.uk with your order number and we'll investigate and resolve it promptly.
Incorrect Address
Please double-check your shipping address at checkout. We are unable to redirect orders once dispatched. If an order is returned to us due to an incorrect address, reshipping fees will apply.
Questions?
Reach out to our support team at info@rebootmarket.co.uk or via the contact form on our website. We typically respond within 24 hours on business days.
with your order number and we'll investigate and resolve it promptly.
Incorrect Address
Please double-check your shipping address at checkout. We are unable to redirect orders once dispatched. If an order is returned to us due to an incorrect address, reshipping fees will apply.
Questions?
Reach out to our support team at info@rebootmarket.co.uk or via the contact form on our website. We typically respond within 24 hours on business days.